Privacy Policy
Last Updated: January 22, 2026
VWF Global Water Program ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
We may collect the following personal information:
| Identity Data | First name, last name, username |
| Contact Data | Email address, phone number, address |
| Financial Data | Payment card details, bank account information (processed securely via Stripe/PayPal) |
| Transaction Data | Purchase history, commission records, payment history |
| Technical Data | IP address, browser type, device information, login data |
| Profile Data | Referral codes, team structure, training progress, certifications |
Automatically Collected Information
When you access our platform, we automatically collect:
- Log data (IP addresses, access times, pages viewed)
- Device information (hardware model, operating system)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information for:
- Account Management: Creating and managing your account, processing registrations
- Order Processing: Processing purchases, managing subscriptions, fulfilling orders
- Commission Payments: Calculating and distributing commissions to sales representatives
- Communication: Sending order confirmations, training updates, promotional materials
- Platform Improvement: Analyzing usage patterns to improve our services
- Legal Compliance: Meeting legal obligations, preventing fraud
- Customer Support: Responding to inquiries and providing assistance
3. Information Sharing
We may share your information with:
- Service Providers: Payment processors (Stripe, PayPal), email services, hosting providers
- Team Members: Your upline coordinator may see limited team performance data
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption for data transmission
- Secure password hashing (bcrypt)
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through PCI-compliant providers
While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for platform functionality and authentication
- Analytics Cookies: Understanding how users interact with our platform
- Preference Cookies: Remembering your settings and preferences
You can control cookies through your browser settings, but disabling them may affect platform functionality.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
To exercise these rights, contact us at support@vigthoria.io
7. Data Retention
We retain your personal information for:
- Active accounts: As long as your account remains active
- Transaction records: 7 years for tax and legal compliance
- Marketing preferences: Until you opt out
- Inactive accounts: 2 years after last activity
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices:
Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.